Terms Of Purchase

Terms & Conditions – BrightLegs

Order Confirmation

Once your order is placed, you’ll receive an order confirmation email with a full summary of your purchase, including selected items, prices, and shipping details. If you notice anything incorrect, please contact us right away at info@brightlegs.com We’ll make sure to sort it out as quickly as possible.

Delivery

Our standard delivery time is 5–12 business days. Orders placed on weekends or holidays are processed on the next business day.
Please note: High demand or postal delays can affect shipping times. If your delivery is significantly delayed and you haven’t received an update, don’t hesitate to reach out.
All orders include a tracking number, so you can follow your package every step of the way.

Customs & Import Fees

For international orders, customs fees or local VAT may apply depending on your country’s import regulations. These fees are the customer’s responsibility and are not controlled by BrightLegs.

Pricing

We reserve the right to adjust prices due to changes from suppliers or in the event of pricing errors. If a mistake occurs, we’ll correct it promptly.

Limitation of Liability

BrightLegs is not liable for indirect damages related to the use of our products. We’re also not responsible for delays or issues caused by external factors beyond our control, such as courier disruptions, customs processing, or natural events.

Product Information

We aim to present all products as accurately as possible. However, colors and appearances may vary slightly depending on lighting, screen settings, and other factors.

Cookie Policy

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small text files saved on your device. You can modify your browser settings to manage or block cookies at any time.

Contact Information

Got questions or need help?
Email us at info@brightlegs.com– we’ll get back to you as soon as we can.

Return Policy

If you'd like to return your order, please contact us within 14 days of receiving it.
Returns must be unused and in original packaging. Return shipping is at your own cost unless the item is incorrect or defective.

To initiate a return, email us at info@brightlegs.com We’ll provide you with the return address and instructions.

Return address:
181 East Tiancheng Road
Hangzhou City, Zhejiang Province
China

Right of Withdrawal

You have the right to withdraw from your purchase within 14 days of delivery. Once we’ve received and approved the returned item in original condition, we’ll issue a full refund (excluding return shipping unless the item was faulty).

Personal Data & Privacy

By placing an order, you consent to the processing of your personal data in accordance with our Privacy Policy. Your data is only used for order handling, shipping, and customer service purposes.

We never sell or share your data with third parties except as needed to fulfill your order (e.g., with payment providers or couriers).

Data Sharing

  • Payment provider: To process your payment and prevent fraud

  • Shipping provider: To deliver your order to the correct address